While that does not help always, it still can save you time and efforts on troubleshooting a number of backup failures, especially undocumented.

Delete the old backup to make room for the new backup. Create a new empty folder in the backup destination for storing the backups (local backup) or create a new backup task (backup to Cloud). If you do not want to troubleshoot, but are OK with repeating the procedure of configuring the backup task and running a full backup again, you can try a clean reinstall and start over with a new backup task. Learn more about the full log format at Before you begin When launched, it automatically loads and displays a formatted log of the latest backup attempt, where you can find the error message and look it up here.

Download and launch Log Viewer tool (does not require installation), from.

If you have configured email notifications, the full log will be attached or included in the body of the email.

Locate the newest file at C:ProgramDataAcronisTrueImageHomeLogsti_demon and open it in Notepad.

If the short error message was not enough to find a solution and resolve the issue, search for key words «error» and «failed» in the full log which can be accessed by any of the listed methods:

Click on the Activities tab of the failing backup task.

Click on the red cross or the pause icon in the center of backup task screen.

To see the short error message do either of the following:

When a backup ends with an error status (backup is not created), Acronis True Image displays a short error message in the product interface, and writes the details in a text log file (“ full log”). But, you can’t actually “Clone Disk” from internal to external. Now, I use the full retail version of Acronis True Image, not the reduced WD edition, so I can’t say what the differences are. In fact Acronis True Image works exceptionally well at making a full image of the internal drive to an external HD. Before you proceed, complete the captcha below. I want to use my Acronis True Image 2018 to backup a disk partition image file of my C: drive plus file backups of my D: and E: drives.so that I can get access to the some of these data files over the internet when I am out of my offfice.

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